Privacy Policy

Galaxium Media ("we," "us," or "our") respects your privacy and is committed to protecting your personal information. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website, use our services, or communicate with us via email, phone, or text message (SMS).

By using our website or services, you consent to the data practices described in this policy.

We collect the following categories of information:

• Contact information: name, email address, phone number, company name, and job title — provided voluntarily when you book a strategy call, fill out a form, or subscribe to communications.
• Business information: details about your coaching, consulting, or course business that you share during discovery and consultation.
• Usage data: IP address, browser type, pages visited, time spent, and referring URL — collected via cookies and analytics tools.
• Communications: records of emails, SMS messages, and calls exchanged with our team.

When you opt in to receive SMS messages from Galaxium Media, the following terms apply:

• Consent: By providing your mobile number and explicitly opting in (via web form, written consent, or verbal confirmation), you agree to receive SMS text messages from Galaxium Media related to your inquiry, scheduled strategy calls, account updates, appointment reminders, and service-related communications.
• Message frequency: Message frequency varies based on your activity and engagement, typically 2–8 messages per month.
• Message and data rates: Standard message and data rates from your mobile carrier may apply.
• Opt-out: You can opt out at any time by replying STOP to any text message. You will receive a one-time confirmation message, and no further messages will be sent.
• Help: Reply HELP to any message for assistance, or contact us at support@galaxiummedia.com.
• Supported carriers: Carriers are not liable for delayed or undelivered messages.
• No sharing of SMS opt-in data: Mobile information, including phone numbers and SMS consent, will not be shared with third parties or affiliates for marketing or promotional purposes. Information sharing with subprocessors is limited to support our messaging operations (e.g., SMS delivery providers), and these subprocessors are contractually prohibited from using your data for their own purposes.

We use your information to:

• Provide, operate, and improve our services
• Schedule and conduct strategy calls and consultations
• Send appointment reminders, service updates, and transactional notices
• Respond to inquiries and provide customer support
• Send marketing communications you've opted into (and which you may unsubscribe from at any time)
• Comply with legal obligations and enforce our terms

We do not sell, rent, or trade your personal information. We may share information only with:

• Service providers who perform services on our behalf (e.g., CRM, hosting, analytics, email and SMS delivery) — under strict confidentiality obligations.
• Legal authorities when required by law, subpoena, or to protect our rights and safety.
• Business successors in the event of a merger, acquisition, or sale of assets.

SMS opt-in data and consent are never shared with third parties for their own marketing.

We implement industry-standard administrative, technical, and physical safeguards to protect your information. However, no method of transmission over the internet is 100% secure, and we cannot guarantee absolute security.

Depending on your location, you may have rights to:

• Access, correct, or delete your personal information
• Withdraw consent for marketing communications at any time
• Opt out of SMS by replying STOP
• Request a copy of the data we hold about you

To exercise these rights, contact us at privacy@galaxiummedia.com.

Our services are not directed to individuals under 18. We do not knowingly collect personal information from children.

We may update this Privacy Policy from time to time. Material changes will be posted on this page with an updated "Last updated" date.

Galaxium Media
Email: support@galaxiummedia.com
Privacy inquiries: privacy@galaxiummedia.com